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Thursday, July 5, 2007

Frustration with Paypal Continues!

I have to tell you that I am still incredibly frustrated and very unhappy with paypal.

After finally getting a response on what to do to resolve the issues and have my funds released. Well... I have tried to go in and follow what they adivsed doing. Which was having the paypal information removed from the website that is causing the problem and I needed to accept the Acceptable User's agreement online.

Well, after your paypal account is set up initially and you accept all of thier terms, when you go back in to your account there isn't a way to re-accept the agreement. You can read it, but that is the extent of it. I have tried contacting them three times asking them how to accept the online agreement when it does not give me the option to accept it and they have not responded. Nor are they releasing my money to me.

Now, let me explain the website that caused this problem. Five months ago, I spent six dollars and got a 6x6miilion business. It was six dollars to see if it worked. They put up your website for you with payment information, paypal is one of the options a person has to make a payment.

Ok, you may be sitting there thinking why would I waste my money. Well, part of what I do for a living is investigate internet scams and report about them on one of my other blogs so that YOU don't have to waste the money to find out on your own. So that is why I did it. It was only six dollars, one of the cheapest sites I have investigated and no I have not made one penny from them. Which is pretty much what I expected.

If I was to post my paypal account, you would see that there has never been any money sent or recieved from that website. Never, not one. As I said the other day all my funds come from the clients that I write for.

Paypal doesn't care it seems. They state that the 6x6million website is a MLM. Using paypal then to send or recieve payments from such sites is considered a violation and they can then close your account and hold your funds for 180 days. Which is precisely what they are doing.

I have contacted the website designer and asked that not only my information be removed but that they deactivate my site. Which is one term to have my paypal account restored. The second of course is accpeting the Acceptable Use Agreement online. Which there is no option when you go in, to re-accept it.

Paypal though I have contacted them three times trying to understand how to accept and agreement that there is no option for, they seem to have better things to do then respond.

Seeing as how I can not live with out being able to get paid, I went into one of my other paypal accounts... I had to go through my paper work, I knew I had other accounts but couldn't remember the information for them, one had a zero balance and the other had a balance of .65. One of them I closed and the one with the .65 I went in and updated and gave that information to my clients.

So paypal wants to play games so though I said it was to big of a hassle to set up another account, it wasn't that big of a deal to up date an older account.

This would be my adivse to you. Always have atleast two paypal accounts. It simply requires you to have two email addresses. Yes you can only assign a bank account to one and only one paypal account, the way around this is to have your checking account on one paypal account and the savings account on the other. This is precisely what I did and I am now able to get paid while I wait for my funds from my other paypal account to be released from prison.

I suppose what makes me the most angry is that I never "used" my paypal account to send or recieve money from the 6x6million website. The money that they are holding was not generated from that site, and they know that. Therefore, if they want to limit my account or close, fine but there is no reason for them to hold my funds for 180 DAYS! Does holding money for that long make it come from somewhere else? I don't get it.

So if paypal decides to repsond and tell me how to accept thier agreement I will have to let you know. As it stands right now, they aren't. And I am going to go through thier agreement again and get out my legal books and challenge what it is they are saying.

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