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Tuesday, July 3, 2007

Upset with Paypal

Did you read your paypal user agreement and guidelines.

Well I skimmed over them, I have been a paypal member for five years. I have never had a problem with them up unitl today. I get up this morning to get an email that states my account has "limited access" and I am advised to login to my paypal account and see what I can do to fix the situation.

I login only to find that my account has actually been closed and my funds are being held captive for 180 days. I am sure that you are wondering why in the world this would happen. I am going to tell you.

A number of months ago, I signed onto a website in an effort to supplement income that as far as paypal is concerned is an MLM site. This is a violation of paypal terms and usages. I would have to say in all fairness that this was five months ago. FIVE MONTHS AGO.

Even more astounding is that not once have I recieved money through the MLM website to my paypal account nor have I sent money in regards to the website through paypal. Not once. Not one penny. My account history will show that the only money I recieve is from my employer, where I am a staff writer for their company. Which is NOT an MLM. I also recieve money from a couple other clients that I write for. Paypal made all of our lives easier and allowed me access to my money quicker then waiting for a paper check. Also I have two clients that will only send your payment through paypal.

So while I can't not work, and jeopardize my position as a writer, I also am left with a nice chunk of change being help hostage by paypal and I will not be able to receive the payments that I have coming this week.

I know, you are thinking why not create another account. Well, that requires a new email and that I have to have a seperate bank account. Because did you also know that if your bank account is tied to another paypal account it will not let you use the same bank account for another paypal account.

It is a pain in the ass!

So I called paypal this morning trying to get things worked out. I was given an email address so that I could contact a different department that would actually be able to help me resolve this issue. No phone number for them. So I now sit and wait for them to respond in hopes that I will be able to get paid for my work, and get MY money that paypal is holding captive.

I am not very happy with paypal as you can see. There was no warning, even sent me a new debit card and then the next day closed my account. Lovely isn't it...

I could understand if I had actually used paypal against the rules. But I didn't.I t just so happens that there is a website where my information for payment includes paypal. Though no funds have ever entered or left my paypal account in regards to that website.

I will have to let you know how this is resolved. Meanwhile, I will figure out how to receive my money for writing.

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